BOOKING & QMS
Organise the flow of people in your stores and keep your customers safe with our modern Booking platform that can be integrated directly into your website.
Optimise your physical space with QMS (queue management system), the perfect solution for preventing queues, digitally managing bookings and guiding the flow of people through your retail environment.
Booking & QMS gives you state-of-the-art digital systems to ensure a safe and pleasant experience for your customers and visitors.
Booking is a system within the ANIMA content panel that lets your customers independently book an appointment or visit to your store – either at the physical location or via your website. Strategically positioned on-site QMS displays manage queues and visitor flows with and without bookings.
This solution is fully customisable and the individual components can also be implemented separately. It comprises:
Booking platform: can be integrated into your website and/or directly into your point of sale via a touchpad that issues a ticket number
QMS: is integrated into your store and assists visitors by displaying the queue length, their ticket number, and the counter or customer service representative they need to go to
separate admission for people with and without a booking
full interoperability between the ANIMA content panel, the Booking widget, your website, the email booking confirmation system and on-site devices
INFINITYS QMS can also be integrated into existing booking systems
INFINITYS Booking & QMS makes chaotic and difficult queue management a thing of the past.
The INFINITYS Booking & QMS solution...
your customers in the purchasing phase
the customer experience
real-time information about your customers
and streamlines your business processes
Together with you, we assess your requirements and devise the optimum solution to meet your needs
Design, configuration, installation, customisation – don’t worry, we take care of everything
We will also train your staff and provide support and monitoring for the installed solution